Privacy Policy

At Rentco Equipment Ltd. we have a few fundamental principles:

• We don’t ask you for personal information unless we truly need it.
• We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
• We don’t store personal information on our servers unless required for the on-going operation of one of our services.

Below is our privacy policy which incorporates these goals:

Rentco Equipment Ltd. operates a website at rentcoequipment.com. It is Rentco Equipment Ltd.’s policy to respect your privacy regarding any information we may collect while operating our website.

Website Visitors

Like most website operators, Rentco Equipment Ltd. collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Rentco Equipment Ltd.’s purpose in collecting non-personally identifying information is to better understand how Rentco Equipment Ltd.’s visitors use its website.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Rentco Equipment Ltd. uses cookies to help Rentco Equipment Ltd. identify and track visitors, their usage of Rentco Equipment Ltd. website, and their website access preferences. Rentco Equipment Ltd. visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Rentco Equipment Ltd.’s websites, with the drawback that certain features of Rentco Equipment Ltd.’s websites may not function properly without the aid of cookies.

In addition to the information collected automatically when you visit our website, we collect personal information that you choose to provide to us directly — for example, when you submit a form, request a quote, sign up for offers, or contact us by phone, text, or email. Depending on how you reach us, this may include your name, phone number, email address, city or town, and details about the products, services, or projects you are interested in. This applies across Rentco Equipment Ltd. and our related brands, including Tool Shed.

How we use your information

We use the personal information you provide to respond to your inquiries, prepare and follow up on quotes, schedule and provide the products and services you request, and communicate with you by phone, text, or email about your request. We do not sell your personal information.

facebook & instagram lead forms

We advertise on Meta platforms (Facebook and Instagram) and may collect information through Meta “instant” lead forms. When you submit one of these forms, the information you provide — such as your name, phone number, and email address — is shared with us by Meta so that we can respond to your request. Meta’s handling of your information on its own platforms is governed by Meta’s Privacy Policy. Information we receive through these forms is used and protected in the same way as information submitted through our website.

text messaging (sms)

We use a third-party messaging platform (Kenect) to send and receive text messages with customers who provide us with their mobile number or who text us first. By providing your mobile number or by messaging us, you consent to receive text messages from us relating to your inquiry, quotes, and appointments. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP at any time and we’ll contact you by phone or email instead; reply HELP for assistance. Your text messages are processed on our behalf by Kenect under its own privacy and security terms. 

advertising & matched audiences

To deliver more relevant advertising, we may share limited contact information you have provided (such as a hashed, or encrypted, version of your email address or phone number) with advertising platforms including Meta and Google. These platforms use this information to show our ads to you, or to reach new people with similar characteristics — known as “custom” or “matched” audiences and “lookalike” audiences. This information is shared in a hashed form, and we do not share your personal information with these platforms for their own separate marketing purposes.

your choices

If you no longer wish to receive text messages from us, reply STOP at any time.. You can also limit ad targeting through the ad-preference settings in your Meta and Google accounts. To request access to, correction of, or deletion of the personal information we hold about you, please contact us using the details in the “Contact Us” section of this policy.

Business Transfers

If Rentco Equipment Ltd., or substantially all of its assets, were acquired, or in the unlikely event that Rentco Equipment Ltd. goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Rentco Equipment Ltd. may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, Rentco Equipment Ltd. may change its Privacy Policy from time to time, and in Rentco Equipment Ltd.’s sole discretion. Rentco Equipment Ltd. encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.